TrustRadius Insights
Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it …
Starting at $6 per month
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What is Gliffy?
Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.
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Pricing
Professional
$6
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://gliffy.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Gliffy?
Gliffy's diagramming applications enables users to communicate and collaborate at the speed of ideas. Whether Gliffy is being used in Confluence and Jira, or as a standalone diagramming tool, Gliffy Online, Gliffy is designed to provide an intuitive way to draw diagrams.
Drag-and-drop for professional-looking flowcharts, UML diagrams, entity-relationship diagrams, in just a few clicks. Use a template to make a mind map or concept map while brainstorming. Embed an org chart in the tools a team already uses. Visualize cloud architecture or IT networks and add them to a team's documentation. For planning, project managing, or dreaming up, Gliffy can help bring it to life. The vendor states Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 16 million users diagramming in Confluence alone. Gliffy is used by teams of all sizes and averages over 700 users per install as an enterprise diagramming solution. Gliffy is available for a trial via the Atlassian Marketplace or by signing up for a two-week free trial of Gliffy Online on gliffy.com.
Gliffy Video
This basic UML class diagram tutorial will teach you how to make a class diagram in UML using Gliffy. We’ll walk you through a basic example of a library system to show how classes and subclasses work together and how to capture all the details you want to build into the syste...
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Gliffy Competitors
Gliffy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Gliffy Downloadables
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- https://media.trustradius.com/product-downloadables/MG/5Q/DNHTGBL2503R.png
Frequently Asked Questions
Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.
Gliffy starts at $6.
SmartDraw and Lucid Visual Collaboration Suite are common alternatives for Gliffy.
The most common users of Gliffy are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(16)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it valuable for visualizing organization charts, adding colors and emphasis to aid in decision-making. The operations team has relied on Gliffy to quickly create workflows for various systems and processes. Meanwhile, the solutions engineering and best practices teams have used Gliffy extensively to model user interfaces, process, and data in order to understand customer challenges and brainstorm improvements. Gliffy diagrams have served as a useful reference post-call and in subsequent discussions. Development teams have also used Gliffy to create network architecture and software architecture diagrams for customer-facing and onboarding documents.
In addition, Gliffy has been praised for its ability to easily create diagrams and process flows that help others understand complex processes like the enhancement submission process. Users appreciate the convenience of being able to create diagrams without the need to open an account, providing flexibility in sharing their work. Gliffy has also been utilized as an add-on in Google Doc templates in G-Suite, offering a low-cost solution for flowcharts and similar applications.
Furthermore, Gliffy has been instrumental in enhancing collaboration and productivity within organizations. Teams of IT members have embedded workflows, diagrams, and work breakdown structures within company-wide Confluence pages using Gliffy. Users have found it helpful in ironing out multi-step processes and sketching out automated marketing workflows before building them. The integration with Confluence allows for easy editing and version management of architecture and design solutions.
Overall, Gliffy's versatility as a tool for user interface modeling, process modeling, data modeling, collaborative diagramming, and problem-solving through visual planning has made it an invaluable asset for many users across different departments within organizations. Its ease of use, customization options, and ability to seamlessly integrate with other tools contribute to its positive reputation among users as a reliable diagramming solution.
Affordable Pricing: Several users have praised Gliffy for its affordable pricing, making it accessible and cost-effective for small to medium-sized businesses.
Intuitive and User-friendly: Many reviewers have highlighted the intuitive nature of Gliffy, stating that they rarely had to provide extensive training on how to use the software. This ease of use has made working with Gliffy enjoyable and allowed users to quickly translate their thoughts into visual diagrams.
Drag-and-Drop Interface: The drag-and-drop interface in Gliffy has been mentioned by numerous users as a key feature that enables rapid idea generation. Users appreciate how this feature facilitates live model discussions and allows them to accurately represent processes, data architectures, and organizational priorities with speed and efficiency.
Integration: Some users have expressed the need for better integration capabilities in Gliffy, allowing for automatic updates of org charts. This has been mentioned by multiple reviewers as a valuable addition to the software.
Saving Complex Diagrams: Several reviewers have encountered difficulties when saving complex diagrams in Gliffy. They mention that on some occasions, diagrams are unable to save properly, leading to separate diagrams or problems with loading recent changes. This has created concerns about the full saving and recoverability of diagrams.
Collaboration Challenges: Multiple users have pointed out challenges when collaborating in Gliffy, particularly regarding different users using different icons or colors. The limited color customization options and bugs in viewing diagrams via web browsers like Google Chrome have impacted collaboration efforts according to these reviewers.
Users recommend Gliffy as a quick, easy, and versatile tool for creating diagrams. They suggest exploring GitHub for third-party shapes and customization ideas. Gliffy is considered a good value for the money and is recommended for creating various types of diagrams. The collaborative features, version control, and support for UML and BPMN process models are highly recommended by users. Overall, users suggest trying Gliffy as it is a popular tool for online diagrams.
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Reviews
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December 30, 2022
Explain processes and structures with a diagram with ease
I use Gliffy when I need to explain something and/or document something. This ranges from software related diagrams, like ERD, Architectural diagrams or deployment diagrams to name a few. The easy of use is great, especially because I can use it directly within Confluence.
- easy of use
- diagramming
- flowcharting
- collaboration
- a few more options could be added
- text placement can turn out poorly
December 22, 2022
Best application for a productive workflow chart.
Building a chart flow for the complicated setup of the work builds up a productive work culture in a very systematic and amazing way. The idea builds in a chart to help to create a pattern of targets and deadlines needed to be achieved in an amazing manner. The development is so well structured that the integrations support the idea well, giving an outstanding product with great achievement. Gliffy is very easy to learn and has a lot of great functions and tools to help with what needs to be customized.
- Making diagram workflow.
- Integration with Confluence.
- Building up Graph.
- User interface.
- It takes much to load sometimes.
- Becomes slow when building large charts.
July 02, 2019
Getting Gliffy with it!
We use Gliffy to easily create diagrams and process flows to help others understand the steps necessary in our enhancement submission process. Gliffy lets you get down to business without opening an account. Create your diagram first, worry about saving it later. The first thing you'll see when you start working in the Flash interface is a large dialog inviting you to pick a template. These are subdivided into nine categories, spanning the gamut from web design and Venn diagrams to flowcharts and UML (Universal Modeling Language, used in programming).
- Ease of use
- Templates make getting started fast and simple
- Intuitive Flash interface makes it easy learn for beginners
- The limitation on the color customization of the diagrams.
- There are bugs in the view via web browsers like Google Chrome
- Should provide an ability to download diagrams in various available formats
March 14, 2019
Idea to Model - Fast
Gliffy is a tool used across the organization in a variety of capacities, from modeling user interfaces to process and data modelling. There is heavy use in the solutions engineering and best practices teams as they work daily with customers to understand their current business challenges (process, data etc.) and brainstorm with them to improve future states. Gliffy is a tool most if not all of those teams use to visualize these discussions in real time. Gliffy diagrams also serve as a great reference post call and in subsequent discussions.
- The drag & drop interface enables ideas to take shape very quickly. I can ease model discussions live as they are happening and our customers are often impressed with how fast we can accurately represent their processes, data architectures, and organizational priorities
- Once diagrams are complete, it's fairly easy to share via export to JPG or creation of a share link. As I mentioned in the introduction, I will create share links for all of my diagrams and share them with customers and internal sales teams as an ongoing reference. I have also recently started using the comments to gather feedback from view-only roles on models created, which is nice
- The pre-made templates provide a great starting point for visualizing common business discussions. I use 5-10 diagram objects frequently and having them pop up as "most used" makes creating fast. I'm also keen on making the diagram look good, so I'm thankful Gliffy has implemented a grid and alignment tools to make layout of objects straight forward.
- I have had some trouble saving complex diagrams and viewing them on the fly. On a handful of occasions, diagrams are unable to save, which means I either need to try to "save as" a separate diagram, or I am perpetually stuck trying to "load" recent changes. Overall, this means I always have a slight lingering fear that my diagrams aren't fully saved or recoverable. Support has been pretty responsive helping me to reload corrupted diagrams.
- Adding Text, Notes, and Images can be a challenge. While laying out objects with simple text is a strength, adding formatted text and commentary can be a challenge. I often find my objects ghost-moving all over the screen and lost. I'd love a drag-and-drop way to load images in to diagrams. The process is a bit cumbersome with the file upload wizard.
- Template environments - I struggled a bit to try to create a default starting point for my diagrams. I've tried to load common libraries and ignore others, those settings are often ignore upon reload. I'd love to use the same 10 objects and ignore the rest, I am not able (yet) to create this scenario, though there may be more to learn.
- Searching, Indexing, Retrieving my diagrams. As part of an enterprise plan, I find there are too many clicks required to a) find/search for my diagrams and b) save diagrams into my Gliffy folder. In our implementation I can see all folders for all of my colleagues, and need to drill down a bit before I get to my folder, where I can actually search my documents in a list. I'd prefer a more intuitive way to land on my diagrams and to organize them (e.g., by customer) so that I can access them more quickly.
February 01, 2019
Gliffy is Spiffy!
We use Gliffy across the organization as a plugin-in to Confluence. With the need to document in diagram, workflow, and picture form Gliffy is able to give us a simple tool to get our point across easily. Given our dependence on information and knowledge storage in Confluence a tool that can be embedded and maintained directly in the pages is invaluable.
- Many templates to utilize as a quick start.
- Embedded inside of Confluence pages.
- Clean visual interface and objects.
- It is not as robust as higher end tools in regards to object options and breadth of visualization options.
- Some versions of Gliffy were buggy and work was lost.
- Always felt like the properties box should be persistent, not a selection each time you needed it displayed.
February 01, 2019
Gliffy is totally worth it!
Gliffy has been a very helpful tool with ironing out multi-step processes and sketching out automated marketing workflows before building them.
- Ease of use
- Clean interface
- Lots of options
- I don't have any major issues with Gliffy